“The process never felt like haggling or aggressive negotiating”

We received more feedback from our customer surveys, and you’ll note that many of our customers are proud to serve as referrals. For privacy reasons, we do not list our customers’ full names, but call us at 1.877.420.WBAA (9222), and we can put you in touch with a reference.

Better yet, fill out our online quote form to find out how much your car is worth. You’ll get an idea of the fair market price, and we can set up an appointment so you can get cash for your car.

Stefan P. wrote on April 27, 2010:

The experience was a good one right away. The service was friendly and courteous. The process never felt like haggling or aggressive negotiating.

Yes, I would recommend We Buy Any Auto, for the reason mentioned above.

I would say your motto is accurate. I was helped as soon as I walked onto the lot. The offer made was right in the range of what I realistically expected, and the explanation given made sense. Everything was done in a courteous and respectful manner from start to finish.

Tracey P. wrote on April 15, 2010:

Feel free to use me as a reference. This was my first time selling my car so I wasn’t sure what to expect. My experience at We Buy Any Auto was friendly, fast and fair. If you’re planning on selling your car, this the place to go. Ask for Peter and tell him Tracey sent you!

Comments like “you are a gentleman” reflect our motto: Fast, Friendly and Fair

We send out a survey to all customers who have sold their cars through We Buy Any Auto. The recent feedback makes me proud of the way we treat our customers, comments like, “You are a gentleman,” and “You are how every salesman/business owner should be.” Wow! It sounds like we’re doing something right.

Jared R. wrote on March 31, 2010:

I chose We Buy Any Auto because I knew using a comapany was going to be faster. Yes, I would recomend your company. You were fast, and your check did not bounce, and you actually paid off the car. The transaction happened fast, and you were nice guys.

Ramona S. wrote on March 25, 2010:

Please feel free to refer potential customers to either my husband or myself, as we were extremely pleased with your firm. In fact, I have referred a few people at work already. And, when we get ready to trade in my daughter’s car, you are the first & only firm we are contacting. Absolutely happy with the entire process, from beginning to end.

Nick K. wrote on March 7, 2010:

Lindsey and I couldn’t have been happier with the service, friendliness, and professionalism throughout the process. And honestly, you are how every salesman/business owner should be - though sadly seem to be the 1 in a million. I will be sure to keep you in mind in the future - especially if I know of anyone that’s trying to sell their car. Thanks for everything.

Sandy L. wrote on January 28, 2010:

Found you on Internet. Was pleased with site set-up. Also met Mr. Peter Cooper eyeball to eyeball and was pleased.

My experience was quite satisfactory. I believe I received a fair deal. Thank you, Mr. Cooper. You are a gentleman.

I am finding that most people we come in contact with have had some negative experience with an auto transaction in their past. 

Our philosophy is that you can only buy from someone that has an interest in selling.

With that said, if you want to part with your car, van or truck and don’t want to be hassled or compromised, give us a chance to convert your asset in cash. 

Fast Friendly and Fair is the only way we operate.

I wanted to take a moment to write about the motto of We Buy Any Auto: Fast. Friendly. Fair. Big corporations spend thousands of dollars coming up with mission statements, “value propositions” and other stuff that’s supposed to help them connect with their customers.

I’m a third generation car guy. I wanted a simple motto that described how I wanted to run my business. My grandfather was an auto dealer for 30 years, starting in the 1940s, and my father got into the business after him.

Friendly

So I understand that value of customer service. A customer recently left his driver’s license in my office with some paperwork, and I drove by his house to drop it off. That’s what I mean by friendly. I know that doing right by my customers will build this business.

FAST

How long does it take to get out of a car? A typical transaction at We Buy Any Auto takes 30 minutes. That’s from the time you walk in the door to the time you leave with a check. I like to dedicate at least 45 minutes for an appraisal, but we usually don’t need that last 15 minutes. Filling out an online quote form will help the process move quickly. This free service gives you an idea of the trade-in value to expect. Of course, we have to appraise the car in person to determine the car’s precise value, but this will give you a ballpark range. Give it a try.

FAIR

I’m honest with customers when they walk in, looking to sell a vehicle. I don’t hide the fact that I have to resell this car. Some customers walk in, hoping to sell their car at the higher range of its retail price. That’s perfectly reasonable, but my business will not be sustainable if I sell cars at a loss. If you’re looking for retail price, I will politely advise you to pursue a private sale. If things don’t work out selling the car in the classifieds or on Ebay, I hope you will consider my service.

When you walk in the door, I will quickly evaluate the vehicle and arrive at a fair price. My family has been in the car business for three generations, and I value your time, so I try not to drag out the process. I’m not going to say I would never negotiate, but I’m offering convenience. The majority of my customers walk out satisfied in 30 minutes with a check. If you enjoy an endless haggling process, try your luck selling to strangers with a classified ad.

So that’s the story behind my motto. Fast. Friendly. Fair. What do you think? Does this sound like a service you might consider? Click for a call back, fill out a quote or comment on this article below.